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Specialized Services

Critical situations. Specialized services to meet your needs.

Shipments of time- and temperature-sensitive materials require extraordinary attention to detail — and often, a service that’s tailored specifically for our healthcare customers. UPS offers a range of specialized services for biotech, pharmaceutical and medical device manufacturers that are built on a dependable supply chain network, enhanced by 24/7 monitoring tools and service.

UPS Proactive ResponseSM

You can get innovative services from UPS tailored to meet the needs of healthcare customers. UPS Proactive Response includes 24/7 monitoring of packages as they move through the network along with dedicated service agents who can take corrective action on any shipment at risk of being delivered late.

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HazMat/Dry Ice/Gel Packs

From pharmaceuticals to biotech, shipping perishable and costly materials doesn’t have to be an ordeal. UPS dry ice service and hazardous materials enhancements now make processing paperwork easier than ever.