Front Office

We manage your orders so you can manage your business.

Your healthcare supply chain needs to support your business requirements. It must work effectively to satisfy customer requirements, maintain product integrity, boost your working capital and meet government regulations. Let UPS help with all your essential front office needs, call center support and order fulfillment. You choose what you need.

Customer Service

At key points along your supply chain, we can assist you, your suppliers and your customers with integrated customer care services. If they have questions, we can supply the answers.

Order Management

Our advanced technology and systems allow for UPS healthcare service specialists to manage your orders with ease. Check inventory, confirm pricing and monitor orders with proof of delivery and tracking.

Credit Management

Keep your company protocol intact when interacting with your customers. Our specialized credit management services enable us to assist them by phone, fax, Electronic Data Interchange (EDI) or over the Internet.

Pricing Management

Our sophisticated pricing and contract management system can manage different levels of incentives and pricing based on product and customer requirements.